🔒 Privacy Policy

Personal Information

When you make a booking or contact us, we may collect:

• Name and contact details (email, phone number)
• Address and billing information
• Booking preferences and special requests
• Payment information (processed securely by our payment providers)

Website Usage Data

Our website may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device and operating system information
• Cookies and similar tracking technologies

We use your personal information for:

• Processing and managing your bookings
• Providing customer service and support
• Sending booking confirmations and important updates
• Improving our services and website functionality
• Marketing communications (only with your consent)
• Complying with legal obligations

We may share your information with:

• Payment processors for secure transaction processing
• Third-party booking platforms (if you book through them)
• Service providers who help us operate our business
• Legal authorities when required by law

We never sell your personal information to third parties.

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and data storage
• Regular security updates and monitoring
• Access controls and staff training

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

Our website uses cookies to:

• Remember your preferences and settings
• Improve website functionality
• Analyze website usage and performance
• Provide personalized content

You can control cookie settings through your browser preferences.